Privacy Policy

At OSJ TROUBLESON, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our learning platform.

1. Information We Collect

We collect information that you provide directly to us, such as when you:

• Create an account or profile
• Purchase a course
• Participate in forums or discussions
• Contact customer support
• Complete surveys or provide feedback

This information may include your name, email address, payment information, and any other information you choose to provide.

We also automatically collect certain information when you use our Service, including:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage data (courses viewed, completion rates)
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and requests
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Sharing of Information

We may share your information with:

• Service providers who perform services on our behalf
• Partners with whom we offer co-branded services or promotions
• Third parties in connection with a business transfer
• Third parties as required by law or to protect our rights

We will not sell your personal information to third parties.

4. Your Choices

You can manage your information and privacy preferences by:

• Updating your account profile
• Adjusting your email preferences
• Managing cookie settings through your browser
• Requesting access to, correction of, or deletion of your personal information

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

7. Children's Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@OSJ TROUBLESON.com
Address: 123 Learning Lane, San Francisco, CA 94103, United States